Position Overview: We are seeking an experienced Operations Manager with a strong understanding of Salesforce from a business perspective. The ideal candidate will manage and analyze sales and marketing data, optimize operational processes, and support strategic business decisions. A willingness to learn and adapt in a dynamic environment is essential.
Key Responsibilities:
- Salesforce Management: Oversee the administration and optimization of Salesforce to ensure data accuracy and integrity.
- Data Analysis: Collect, analyze, and interpret sales and marketing data to provide actionable insights and support decision-making.
- Process Optimization: Identify and implement improvements in sales and marketing operations to enhance efficiency and effectiveness.
- Cross-Functional Collaboration: Work closely with sales, marketing, and other departments to align operations with business objectives.
- Reporting: Develop and maintain dashboards and reports to monitor key performance indicators and track progress toward goals.
- Training and Support: Provide training and support to team members on Salesforce best practices and data management.
Qualifications:
- Experience: Proven experience in operations management, with a focus on sales and marketing data.
- Salesforce Proficiency: Strong understanding of Salesforce from a business perspective, including data management and reporting.
- Analytical Skills: Ability to analyze complex data sets and translate findings into strategic recommendations.
- Business Acumen: Solid understanding of business processes and a willingness to learn and adapt.
- Communication Skills: Excellent verbal and written communication skills, with the ability to present data-driven insights to various stakeholders.
- Education: Bachelor’s degree in Business Administration, Marketing, Data Analytics, or a related field preferred.
